Merlehan Group is a multidisciplinary strategy, implementation, legal and projects firm and we are committed to providing quality services to you.
We are required to comply with the Privacy Act 1988 (Cth) which governs the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. This policy outlines our ongoing obligations to you in respect of how we manage that information.
What is Personal Information?
Personal Information is information or an opinion that identifies an individual. The type of Personal Information we collect depends on the nature of your dealings with us. This includes your name and contact details, your employment details, industry expertise, your bank account information, details of your dealings with us, when you access our website and information that may be provided to us by a credit reporting body.
Merlehan Group does not collect sensitive information as defined under the Privacy Act unless it is reasonably necessary for providing you with legal advice, with your consent, or where required authorised by law.
How does MG collect your Personal Information?
This Personal Information is collected directly from you in various ways including:
- meetings in person
- correspondence via letters or emails
- telephone, email, video conferencing
- website merlehangroup.com, social media
- events held by us
- your website
- media and publications and other publicly available sources
- third parties.
We do not guarantee website links or policy of authorised third parties.
Why does MG collect your Personal Information?
Merlehan Group collects your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
You may unsubscribe from our mailing/marketing lists at any time by contacting us at firstname.lastname@example.org.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
How does MG ensure your Personal Information is correct?
Merlehan Group endeavours to ensure that all Personal Information collected from you is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
How does MG disclose your Personal Information?
Your Personal Information may be disclosed in a number of circumstances including the following:
- third parties involved in the provision of services to you, including experts, consultants of Merlehan Group and other professional advisers
- where you consent to the use or disclosure; and
- where required or authorised by law.
When we engage the services of a third party, we take all reasonable steps to ensure the third party complies with the Privacy Act and the Personal Information they have access to remains confidential.
How does MG protect your Personal Information
Merlehan Group stores your Personal Information electronically. We protect your Personal Information from misuse and loss and from unauthorised access, modification or disclosure.
All Merlehan Group personnel and third party providers with access to Personal Information are subject to confidentiality obligations.
Access to your Personal Information
If you wish to access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions, please contact us by email email@example.com.
In order to protect your Personal Information we may require a written request to access your information.
Merlehan Group will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
Merlehan Group may vary the terms of this Policy from time to time and an updated versions will be published on this website.
This Policy was last updated 2 September 2019.
If you have any queries relating to privacy or wish to submit a complaint to us about how we handle your Personal Information please submit a written complaint to us at:
320 Adelaide Street
Brisbane Q 4000
P: + 61 7 3188 3186
Further Information on Privacy
If you require any further information on privacy issues in Australia a copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/