CLIENT-FIRST ORIENTATION AND PARTNERING
We believe excellent client service means our clients regularly say we have made their day easier because of having dealt with our firm.
Regardless of the history with any one client, we believe we are only ever as good as our last engagement, and this belief drives us to produce outstanding results time and time again for our clients.
We believe the little things matter. We believe in building rapport, connection, accountability and trust with our clients by working at our clients’ offices as much as possible and getting to know our clients personally.
We recognise the privilege of being invited to work as part of our clients’ inner sanctum.
REAL IMPACTS, REAL RESULTS
Our internal standard for the quality of our advice is that we must be prepared to sit down alongside our clients, in their businesses, to implement our advice and be proud of the results it produces.
We believe our role is to add value and provide advice that is capable of practical implementation.
We seek to deeply understand our clients’ businesses and perspectives.
We believe that high levels of collaboration between our expertise and our clients’ insight produces optimal outcomes.
HUMILITY AND DISCRETION. EXCELLENCE, WITHOUT ARROGANCE.
We are confident in our ability, and never overlook the privilege of being trusted and paid to work for any client, regardless of the size of the engagement.
We believe our clients’ business is their business. We keep our work strictly confidential, unless our clients expressly agree otherwise.
We believe that trust and discretion are crucial qualities for any trusted advisor, and we never undermine this. We do not publicise our involvement or client engagements; not for glossy brochures, media sound bites or market positioning exercises, other than with permission.
We believe a whisper, not a shout, is the best form of marketing for our brand.
DIVERSITY OF THINKING
We believe diversity of thinking across skillsets and disciplines produces superior solutions to complex problems.
Nothing is more important to us than our professional integrity. We do not recruit talent, regardless of ability, and we do not act for any client, regardless of the revenue on offer, if our integrity is at risk.
We work hard to produce the results we achieve for our clients, and once the work is done, we prioritise our colleagues’ outside interests ahead of more work.
We want our people to know their family and friends well.
We value our team members bringing their considerable talent as well as well-rounded, grounded, balanced life experience to work. We believe this produces better results, both for our clients and our talent.
We believe success without contribution is hardly success at all.
As our success grows so does our contribution to communities and individuals external to our firm. We prioritise having a grass-roots level impact for people and communities in need.
Our vision To be the most valued sounding board and business performance partner to successful businesses in Australia.To have earned a renowned reputation for being great to work with and capable of delivering unrivalled results and impact.
To routinely attract the best talent in the country across business, technology and law and provide those who join us with exciting challenge, support and opportunity for personal and career growth.
Business strategy through big picture thinking and business analysis, opportunity identification and business performance improvementLearn more
Implementation of our advice and our clients’ business priorities in their businesses.Learn more
Cutting edge legal advice and representation tailored to business strategy from a team skilled at managing risk sensibly, enabling not stifling deals and solving, not further complicating, issues or problems facing our clients’ businesses.Learn more
Capital & Infrastructure project delivery by supporting the delivery of our clients’ operational and capital/infrastructure projects to see them delivered on time and to budget.Learn more