The key to success is a well-considered approach to the business change and adoption dimension of your business improvement/transformation project.
In the context of a typical business improvement project ‘Change and Adoption’ is really about ensuring impacted stakeholders are adequately engaged, prepared and supported as they transition from where they are today (‘As Is’) to the new operating environment being introduced (‘To Be’).
Experience has shown us that a well-considered and structured approach to this component of a project, will increase the likelihood of achieving a smooth go-live providing sustainable business benefits through strong take-up and adoption of the changes, as well as minimising disruption to business as usual operations and performance levels.
Mitigating project risk through well-considered business change and adoption
From our experience, all business improvement/transformation projects typically face a common set of change and adoption risks/challenges (click to enlarge/open in PDF):
How to approach the business readiness and adoption dimension
Like any capability area, there are a large variety of methodologies and frameworks (each with different degrees of sophistication) that can assist in planning and executing business change initiatives. As always, it is all about choosing one that is fit for purpose and pragmatic in proportion to the context, nature and complexity of the business change project.
The following framework provides a pragmatic starting point for considering the business change and adoption elements:
Speak to us today to explore how to best approach the business readiness and staff adoption component of your business transformation project.
